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InnoPath’s
Integrated Mobile Device Management
Suite (iMDM) provides mobile network
operators with a versatile set of
tools which together help reduce OPEX,
enhance support and provide a better
end-user experience.
Firmware
Manager (FOTA)
- Update firmware over
the air
- Elimate recalls, reduce returns
- Reduce support costs
- Provide proactive fixes
- Faster new device rollouts
- Provide upgrades/feature enhancements
to devices in the field
Configuration
Manager
- Configure devices
over the air
- Set configurations on single
or multiple devices
- Reduce returns
- Enhance service adoption/use
rates
- Reduce customer care costs
Configuration Verification
- Allow CSRs to set and verify
configurations
- Enhance customer care
Workflow Manager
- Make software match your business
- Rapidly adapt to changing
requirements
- Implement workflow changes
without touching code
- Workflow Designer allows drag
and drop changes
CSR/Customer
Self-Care Portal
- Enable subscribers to fix
problems via web portal
- Empower front line CSRs
- Easy to learn, easy to use
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