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InnoPath Delivers Mobile Device Management Client on Casio G’zOne
Leading
MDM Innovator Expands Standards-based FOTA
with Addition of New Handset
SUNNYVALE,
Calif., September 16, 2008 - InnoPath Software, the leader in Mobile Device
Management (MDM), has extended its reach with
OMA-DM client support on the Casio G’zOne
Boulder. The G’zOne, recently launched
into the North American market, is a ruggedized,
field-force optimized phone with CDMA/EVDO, video,
GPS, and push-to-talk capabilities. The InnoPath
client, coupled with the company’s server
at the wireless operator, helps avoid device
recalls and provides a better end-user experience
with Firmware updates Over The Air (FOTA).
FOTA, a relatively new technology for North
American operators, allows the update of firmware
on devices such as mobile phones deployed in
the field. In the past, firmware updates needed
to be done by re-flashing the device at a retail
store or service center. Because FOTA allows
operators to upgrade features or patch firmware
without needing to physically touch or recall
the device, this technology is increasingly popular
with operators trying to deliver the best possible
subscriber experience. Indeed, some operators
have mandated that all new phones ship with FOTA
capability.
Casio’s selection of the InnoPath iMDM
Client for the G’zOne is evidence of the
company’s continued technical leadership
and operational expertise, including its unique Port-to-Production program.
Over the last four quarters, the InnoPath client
has been ported to over fifty handset models
by almost every major OEM.
“As mobile devices continue to increase
in complexity, the cost of customer care’s
impact on operators’ bottom line will grow
just as quickly. This means that now is the time
for them to implement MDM and re-invent their
frontline customer care,” stated David
Ginsburg, vice president of Marketing for InnoPath. “The
ROI for MDM in support of customer care has been
validated by analyst firms like Stratecast and
represents immediate cost savings in the billions
by 2009. InnoPath’s end-to-end MDM solution
is key to this evolution of wireless operators’ customer
care organizations.”
About InnoPath
InnoPath Software is the global leader in Mobile
Device Management, a technology that enables
wireless operators to better and more cost effectively
manage and deliver revenue-generating services
for consumers and enterprises. InnoPath’s
standards-based approach has proven successful
at the largest wireless operators in the world,
including AT&T, China Unicom, KDDI and Verizon
Wireless. The InnoPath client has been adopted
by leading handset manufacturers including Nokia,
Samsung and LG. InnoPath was recently recognized
by AlwaysOn as an AO Global 250 Winner. Headquartered
in Sunnyvale, California, InnoPath is privately
held with offices around the world. For more
information, visit www.innopath.com .
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