More First Call Resolution for your CSRs - that is what InnoPath will be showing at CTIA in Las Vegas this year. We take long calls and make them shorter; we take hard calls and make them easy and cut way back on expensive FRUs. Other highlights of the show for us this year include:

Universal Smartphone Support: ActiveCare is now available for Android, Symbian, RIM and Windows Mobile with iPhone coming soon!

Smartphone Updates: FOTA now comes in XXL sizes with support for 150MB packages. Does your Android want some OTA eclair? We've gotcha covered!

Mobile Activate: Maximize on the Golden Hour by getting provisioning and tiered billing plans right the first time, every time.

The Mobile Data Challenge: The Economist's Intelligence Unit (EIU) recently conducted a global survey of Tier 1 operators and how they plan on tackling the Mobile Data Challenge. We've got the results.

Come see it in person. You are invited to visit us at the InnoPath booth at CTIA at Booth 3749 where a live barista will be crafting a variety of custom coffee beverages to help you revive and sustain.

Drop by, sit down and charge up. Please email tmckee@innopath.com to set up a meeting or feel free to drop by the booth any time during the show. See you in Vegas! In the meantime, please visit our website at www.innopath.com.